MEET
MAHREZ

TECHNICAL PROJECT MANAGER WITH NETWORK & SYS ADMIN BACKGROUND WITH FRENCH, ARABIC, ENGLISH AND BASIC CZECH

CLIENT TECHNICAL SOLUTIONER
2022 - PRESENT

Own the definition of services solutions accountable for the overall success of the engagement and the primary source of Kyndryl Global Services engagement management and solution design around the world and across all product and technical Disciplines.
Work with autonomy and independence from competing interests (Delivery, Pricing, Sales) on behalf of both the client and Kyndryl in terms of their respective strategic interests.
Spend 40-70% of my time in face-to-face discussions with clients.
Responsible for development and sales of Strategic Outsourcing solutions directly
to clients.
Use a combination of Kyndryl standard and custom elements, including services,
labour, assets, hardware, and software product to orchestrate the development of complex, multi-year, solutions and associated cost cases, all with the goal to ensure consistent delivery of high quality services and/or solutions which meet client business and technical requirements and fulfil Kyndryl's obligations.
Provides the foundation of the solution that influences sales teams, human resources and delivery strategies for the engagement.
Remain circumspect using good judgment and discretion and manage risk and the client relationship.

SENIOR TECHNICAL CONSULTANT
2018 - 2021 Prague

Technical Projects Management by managing schedules, meeting milestones, and ensuring creative/technical success. Develop and maintain technical product knowledge
Maintain all environments throughout the lifecycle of an implementation (Test, Development, Production). Ability to lead client training and knowledge transfer sessions
Configure all interfaces ERP, Employee, Credit Card, EFT. Perform general issue troubleshooting and resolution, including escalations to Development
Communicate "best practice" recommendations based on prior experiences, and effectively troubleshoot and solve client issues caused by unique client circumstances or software/hardware issues
Support client’s testing cycles – research complex customer problems, issues, and circumstances and provide recommendation, alternatives and risk assessments to project manager
Responsible for the version control of testing environment and for the migration of configurations to production. Liaison with client team members and SAP Concur internal resources to ensure understanding and clear communications
Provide contributions to SAP Concur project methodology and document library, which includes development of new documents/processes as well as updating existing documents/processes
Communicate consistently and regularly client issue status and progress with the Project Manager

IT SYSTEMS & APPLICATIONS ADMINISTRATOR
2016 - 2018 Brno (CZ)

Duties and Responsibilities:
Systems and applications management running on Windows server OS
Changes and Incidents treatment
Troubleshooting and following issues with the customer (Conferences call, Reporting...)
Manage the tasks planification tool (Dollar Universe)
Manage the files transfer tool (Pilint, CFT)

PS CORE NETWORK ENGINEER
2014 - 2016 Algiers (DZA)

Plan the development of core network
Manage Projects upgrade
Ensure smooth operations by solving problems related to planning and architecture
Monitor the performances of the core network
Support marketing in the introduction of new services
Commissioning, integration and acceptance of new equipment's
Planning, controlling and project reporting
Negotiate new needs/changes in the project
Organising meetings, presentations and training sessions
Leading Traffica project for integration within Core network
Dimensioning of expansion on the Network
Check technical offers feasibility and advise Marketing
Following E/// LTE Trial project (EPG(SGW & PGW), MME, IP works iDNS, HSS)

IT & TELECOM SPECIALIST
2013 - 2014 Algiers (DZA)

NETWORK AND SYSTEM ADMINISTRATOR
2012 - 2013 Algiers (DZA)

TELECOMMUNICATION TECHNICIAN
2011 - 2012 Algiers (DZA)

CERTIFICATIONS:

SKILLS:

ONEBOUTIQUE